If you're a Crow Wing Power member, you've probably seen both "AutoPay" and "Paperless Billing" mentioned in SmartHub, on our social pages, or on your bill. It's an easy mix-up: the names sound related, and plenty of members assume signing up for one automatically covers the other. It doesn't. Here's what each one actually does, and how to set up whichever combination works best for you.

AutoPay: How Your Bill Gets Paid

Celebrate YOU at the Zoo Returns September 19–20

One of Crow Wing Power's favorite traditions is back!

Mark your calendars for Celebrate YOU at the Zoo, our annual member appreciation event at Safari North Wildlife Park, taking place Saturday, September 19, and Sunday, September 20, 2026.

At the August Board of Directors meeting, CFO Susannah Jensen presented an update on the Cooperative’s Capital Credit Retirement. After a healthy discussion, the Board approved the return of about $1.6 million to members this November. This retirement includes approximately $1.1 million in general capital credits from Crow Wing Power and just over $550,000 in capital credits from Great River Energy (GRE), our previous wholesale power supplier.

As a member-owner of our cooperative, your voice isn’t just important—it’s essential.

This summer, we’ve partnered with the National Rural Electric Cooperative Association (NRECA) Market Research team to conduct a short member survey. If you’re randomly selected, you’ll receive an email in June from the NRECA Market Research team inviting you to participate.

This isn’t just another survey—it’s a direct way for you to impact how we operate, plan, and serve you better. Here’s why your input matters:

Crow Wing Power is informing members about an update to our Dual Fuel heating program as we transition to Basin Electric as our new power supplier. This change brings several positive adjustments, aimed at enhancing your experience while maintaining the program's efficiency and cost benefits.